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Troubleshooting Guide

Septic System Troubleshooting

Identify and address common septic system problems before they become expensive emergencies.

Septic Emergency?

If you have sewage backing up into your home or notice sewage surfacing in your yard, take these steps immediately:

1. Stop all water use in the house immediately

2. Do not flush toilets or use any drains

3. Keep family and pets away from affected areas

4. Open windows for ventilation if odors are present

5. Do not attempt to open the septic tank yourself

6. Call a licensed septic professional immediately

7. Document the problem with photos if safe to do so

Common Problems & Solutions

Slow Drains Throughout House

Medium Severity

Possible Causes:

• Septic tank needs pumping

• Clogged inlet baffle

• Drainfield beginning to fail

• Main sewer line blockage

DIY Checks:

• Check when tank was last pumped

• Run water in multiple fixtures to confirm issue is system-wide

• Look for other warning signs like odors or wet spots

Solution:

If tank hasn't been pumped in 3+ years, schedule pumping. If recently pumped, call a professional to inspect for blockages or drainfield issues.

Call a Professional

Sewage Odors in Yard

High Severity

Possible Causes:

• Failing drainfield

• Full septic tank

• Damaged tank or pipe

• Vent pipe blockage

DIY Checks:

• Locate where smell is strongest

• Check for wet spots or standing water

• Look for unusually green grass in drainfield area

Solution:

Outdoor sewage odors typically indicate a serious problem. Have the system professionally inspected immediately to prevent contamination.

Call a Professional

Sewage Backup in House

Emergency Severity

Possible Causes:

• Full or blocked septic tank

• Clogged main sewer line

• Failed drainfield

• Damaged pipe or collapsed line

DIY Checks:

• Stop all water use immediately

• Check if backup is in lowest drains first

• Do not use drain cleaners

Solution:

This is an emergency. Stop using water, keep family and pets away from affected areas, and call a septic professional immediately.

Call a Professional

Gurgling Sounds in Pipes

Low Severity

Possible Causes:

• Venting issue

• Partial blockage forming

• Tank needs pumping

• High water use event

DIY Checks:

• Note when gurgling occurs

• Check if associated with specific fixtures

• Listen for gurgling when other fixtures drain

Solution:

Occasional gurgling may be normal. Frequent gurgling often indicates a developing problem - schedule an inspection before it worsens.

Wet or Soggy Areas Over Drainfield

High Severity

Possible Causes:

• Drainfield failure

• Hydraulic overload

• Clogged distribution box

• High water table (seasonal)

DIY Checks:

• Note if problem is constant or after heavy rain

• Check for sewage smell in wet area

• Compare to areas outside drainfield

Solution:

Persistent wet spots indicate effluent is surfacing. This is a health hazard and indicates drainfield problems requiring professional evaluation.

Call a Professional

Unusually Green Grass Over Drainfield

Medium Severity

Possible Causes:

• Effluent too close to surface

• Shallow drainfield installation

• Early stage of drainfield stress

DIY Checks:

• Compare grass color to rest of yard

• Check for any wet spots or odors

• Note if there's been excessive water use

Solution:

Green grass without other symptoms may be normal. Combined with odors or wet spots, it suggests the drainfield is struggling. Reduce water use and schedule inspection.

Toilets Flush Slowly or Incompletely

Medium Severity

Possible Causes:

• Partial blockage in line

• Full septic tank

• Toilet-specific issue

• Venting problem

DIY Checks:

• Test multiple toilets

• Try plunging the toilet

• Check if other drains are also slow

Solution:

If only one toilet is affected, the problem may be toilet-specific. If multiple fixtures are slow, the septic system needs attention.

Odors Inside House

Medium Severity

Possible Causes:

• Dry P-trap

• Damaged wax ring on toilet

• Cracked vent pipe

• Full septic tank venting back

DIY Checks:

• Run water in rarely used drains

• Check for visible damage around toilets

• Identify which room has strongest smell

Solution:

Start with simple fixes: run water in all drains to fill P-traps, check toilet seals. If odors persist, have plumbing and septic system inspected.

When to Call a Professional

While some minor issues can be monitored, these situations always require professional help:

Emergency - Call Immediately

Sewage backup in house, sewage surfacing in yard, or strong sewage odors

Urgent - Call Within 24 Hours

Multiple slow drains, gurgling with odors, or wet areas over drainfield

Schedule Soon - Within a Week

Persistent slow drains, occasional odors, or tank not pumped in 5+ years

Routine - Schedule at Convenience

Annual inspection, scheduled pumping, or general questions about your system

Prevention is the Best Solution

Most septic problems are preventable with proper care. Follow these practices to avoid costly repairs:

Regular Pumping

Pump your tank every 3-5 years to prevent solids from reaching the drainfield.

Water Conservation

Spread laundry loads throughout the week and fix leaky fixtures promptly.

Proper Disposal

Never flush non-biodegradable items or pour grease down drains.

Annual Inspections

Have your system inspected annually to catch problems early.

Safe DIY Tasks

✓Visual inspections of drainfield area

✓Running water to fill dry P-traps

✓Checking for leaky faucets and toilets

✓Monitoring water usage patterns

✓Keeping records of issues and maintenance

✓Diverting surface water from drainfield

Never DIY

✗Opening the septic tank (toxic gases!)

✗Entering or working inside the tank

✗Pumping the tank yourself

✗Digging near or into the drainfield

✗Using chemical drain cleaners

✗Adding "miracle" septic additives

Learn more about keeping your system healthy

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